"A wonderful gem!"
"A great introduction to lean."
Daniel T. Jones
"I recommend this book."
“A wonderful gem! Flow is a fundamental concept in Lean Management and yet few thought leaders have highlighted it in the understandable way that France and Joanne have—and even fewer organizations understand and incorporate the concept with any degree of rigor. Learn about flow and then start achieving it! Your employees and customers alike will thank you.”
Karen Martin, President of TKMG, Inc. author, The Outstanding Organization
“France and Joanne put together some valuable thoughts and actions with their book Lean: Manage work as a flow system. It discusses all the facets of Flow in Lean thinking, while intertwining the importance of developing and aligning people through cascading goals from macro to micro value streams throughout all levels and roles in an organization. If you want a nicely written summary to help move along your organization, I recommend this book as a resource.”
Tracey Richardson, Founder of Teaching Lean Inc., Author of The Toyota Engagement Equation
“A great introduction to lean.”
Daniel T. Jones, Author of The Machine that Changed the World and Lean Thinking, commenting on the 1st edition of this book
“The book is an excellent start if you are new to Lean and it is also a good read if you are more experienced as it reminds the reader of the core in Lean and the connection between process and human being. It is a brilliant and easy introduction to Lean. I highly recommend it.”
Klas Fjärstedt, Deputy Head LACE, Handelsbanken
“Easily on the Top 2 of all the lean books and articles I have read in the last 10 years.”
reader Vir, review posted on LinkedIn
"Lean: manage work as a flow system" is my all-time favorite book on Lean, the first one I always recommend when asked "Which book should I read to learn more about Lean?".
France and Joanne's insights on Lean as a collaborative science for continuous improvement are inspiring, and help us focus on managing, containing and improving flow. They make it easy to understand Lean thinking via solving flow problems. Flow is everywhere and in everything, this book opens our eyes to its limitless application to any type of work context.
Reading this book will enrich your view and application of how to truly be Lean.
Whether you are new to Lean, think you know about Lean and have many years of experience coaching and teaching Lean, you will want to read it and re-read it again and again!
Stéfany Oliver, Lean coach, Government of Canada
France Bergeron, BTh, MSc (Management and Organizational Development) is an internationally-recognized Lean thinker, author and keynote speaker who supports organizations on their Lean journey. As a Federal public servant for more than 20 years, she was one of the first in the public service of Canada to launch an organization-wide Lean initiative. France provides virtual Lean training at the Lean is Flow Academy. Visit France's Amazon.com Author webpage.
Joanne Gaudet, BSc (Chemistry), BA (Psychology), MA (Sociology) is a published author in science studies and in social network analysis. She brings experience from education, management consulting and not-for-profit. Read Joanne's book chapter on ignorance in science (Open Access, Chapter 33 of the Routledge International Handbook of Ignorance Studies). Joanne provides virtual Lean training at the Lean is Flow Academy. Visit Joanne's Google Scholar page.
Lean flow coaches at Alpen Path Solutions Inc., France and Joanne co-authored books, handbooks and papers on Lean management. They developed the world’s first Certificate in Lean for the Public Sector. They established the Lean is Flow Academy and offer a Certificate in Lean, a Platinum Certificate in Lean and an Advanced Lean Leadership Certificate. They have adapted Lean thinking and Lean tools to knowledge work.
Many thanks! France and Joanne